By
georgi
на Втр 13 Май, 2008 13:37 EEST
Achieving Business Excellence
Интересна гледна точка за бизнес съвършенството от САЩ:
"There is no single strategy that will carry your company forever—just ask my buddy Tom Peters, who wrote the fantastic book In Search of Excellence back in 1982, only to watch more than half of the companies he highlighted go out of business! Markets shift, consumer preferences change, new competitors appear, technology advances—and so must you. Even though I can recommend which of today’s popular strategies I believe deserve your attention, there is no guarantee that these same strategies will still be as relevant in 20 years. I think they will, but no one can see that far ahead.
With all of that said, [these] are the six strategies on which all the great companies I studied were relentlessly focused."
A clear and well-thought-out vision of what you are trying to create that is exceptionally
well communicated to everyone involved.
Superior talents who are also masters of collaboration.
- A Performance - Oriented Culture
One that demands lawless operational execution, encourages constant improvement
and innovation, and completely refuses to tolerate mediocrity or lack of accountability.
Open, honest, frank and courageous, both internally and externally.
The strong desire to get the important things done while never wasting time on the trivial.
Owning the voice of the customer and delivering what customers consider truly valuable. "
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